bidbat's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how bidbat collects, uses, and protects your data.
Introduction and Scope
By using the bidbat website and all associated services, you are considered to have given your consent to this privacy policy. This policy applies equally to all registered members, visitors, and users of the bidbat platform.
We believe that respecting our users' privacy is a fundamental responsibility. bidbat always follows a principle of transparency in collecting and processing your personal information. We are committed to keeping you fully informed about what information you provide on our platform, how that information is used, and what steps we take to protect your data.
Important Notice: This privacy policy may be changed or updated at any time. If there are any significant changes, we will notify you via a notice on the platform. You are advised to always review the latest version of this page.
What Information We Collect
bidbat collects only the information necessary to provide our services, manage your account, and meet legal obligations. We may collect the following types of information:
Identity Information
Full name, date of birth, national ID or passport number, email address, and mobile number provided at the time of registration.
Financial Information
Transaction history, deposit and withdrawal details, and bKash, Nagad, Rocket, or Upay account information required to verify financial transactions.
Technical Information
IP address, browser version, device type, operating system, cookies data, and session logs used to ensure the security and performance of the platform.
Gaming Activity Information
Your play history, bet amounts, win and loss records, and preferred game categories — these are stored to ensure responsible gaming.
Child Protection: bidbat strictly prohibits any person under the age of 21 from opening an account on our platform. We follow an age verification process at registration and may request identity documents in cases of suspicion.
Purpose of Data Use
bidbat uses the information you provide only for specific and legitimate purposes. The main purposes for which we use your data are described in detail below:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Completing your registration, ensuring login security, and managing account settings. | Contractual necessity |
| Service Delivery | Operating cricket betting, slot games, live casino, and other gaming services. | Contractual necessity |
| Financial Transactions | Processing deposits and withdrawals, and preventing financial fraud. | Legal obligation |
| Security Assurance | Protecting platform security, preventing unauthorized access, and detecting fraudulent activity. | Legitimate interest |
| Responsible Gaming | Identifying problematic gambling patterns and providing support where needed. | Social responsibility |
| Legal Compliance | Complying with applicable laws and regulations and meeting regulatory requirements. | Legal obligation |
Data Storage and Security
bidbat takes industry-standard technical and organizational measures to protect your personal information. Our security infrastructure follows these standards:
- SSL Encryption: All data transfers on our website and applications are protected by SSL/TLS encryption technology, keeping your information completely confidential from third parties.
- Secure Data Storage: Your personal and financial information is stored in encrypted databases. Only authorized staff may access this information for specific purposes.
- Two-Factor Authentication: To protect your account, we provide a strong password policy and two-factor verification.
- Limited Data Access: Staff are granted data access on a need-to-know basis. All data access is logged.
- Regular Security Audits: Regular technical audits and vulnerability assessments are conducted to ensure the security of our systems.
- Data Retention Period: To meet legal requirements, certain relevant data may be retained for a specified period even after an account is closed. Once that period has passed, the data is securely deleted.
Please Note: No method of transmitting or storing information over the internet is completely 100% secure. However, bidbat is committed to taking the highest industry-standard measures to protect your data.
Cookies Policy
The bidbat website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform. The different types of cookies are described in detail below:
Essential Cookies
These cookies are essential for the basic functioning of the website. They are used for tasks such as keeping your login session active, security verification, and form protection.
Functional Cookies
These cookies are used to store your preferences, language settings, and customizations. They make your personal experience more refined and convenient.
Analytical Cookies
These cookies are used to analyze usage patterns on the website and improve performance. The data collected is generally anonymous or aggregated.
Cookie Controls
You can disable or delete cookies at any time by going to your browser settings. However, disabling certain essential cookies may limit some functionality of the website.
Sharing Information with Third Parties
bidbat never sells your personal information to third parties for commercial purposes. However, information may be shared in the following specific circumstances:
- Service Providers: Necessary information may be shared with contracted organizations for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and fraud prevention services. These organizations are bound by strict confidentiality agreements.
- Legal and Regulatory Authorities: Information may be provided as required to comply with court orders, legal investigations, or legitimate requests from regulatory bodies.
- Fraud Prevention: Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.
- Business Transfers: In the event of a business restructuring, merger, or acquisition, your information may be transferred. You will be notified in advance in such cases.
Important: bidbat never shares your personal information with third parties for marketing or advertising purposes. All of our third-party service providers are required to follow the same standards as this privacy policy.
Your Rights
Every registered user of bidbat has the following rights regarding their own personal information:
Right to Access
You may view and verify the personal information stored in your account at any time.
Right to Rectification
You may contact our support team to correct any inaccurate or incomplete information in your profile.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted.
Right to Data Portability
You may request a copy of your data stored on our platform in a structured format.
Right to Object
You may object to the processing of your data for specific purposes and opt out of marketing communications.
Right to Erasure
After closing your account, and subject to legal retention obligations, you may request that your data be deleted.
To exercise any of the above rights, please contact our support team. We generally aim to respond to your request within 30 business days.
Account Closure and Data Deletion
If you wish to close your account on bidbat, you may submit a request through our 24/7 live chat support. After the account is closed, the following steps are taken:
- Upon receipt of the request, any outstanding transactions and possible legal obligations are verified.
- Once verification is complete, the account is deactivated and access to the service is revoked.
- Certain data (transaction history, identity verification documents) may be retained for a specified period to meet legal requirements.
- After the designated retention period has ended, all personal data is securely and permanently deleted.
For users who self-exclude under the responsible gaming policy, their identity information is retained in our exclusion register for a specified period to prevent future re-registration.
International Data Transfers
bidbat's data processing infrastructure may operate on servers located in various countries. Where your information is transferred internationally, we ensure that:
- The destination country has an adequate level of data protection, or appropriate safeguards have been put in place.
- All third-party service providers are bound by strict data processing agreements and are required to maintain standards equivalent to this privacy policy.
- Any international data transfer is carried out in compliance with applicable laws and regulations.
Policy Changes
bidbat reserves the right to update this privacy policy at any time in response to changes in services, new legal requirements, or improvements to business processes. When the policy changes:
- For significant changes, you will be notified via a clear notice on the platform.
- The "Last Updated" date at the top of this page will be revised.
- If you continue using the platform after any changes, you will be considered to have agreed to the updated policy.
- Previous versions of the policy may be obtained from our support team upon request.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our support team. Our expert team is available around the clock to assist you in Bengali.
When contacting us about privacy matters, please use your registered email address so we can verify your identity and assist you quickly.
For more details, please also read our Terms & Conditions and Responsible Gaming page.